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Ordering / Payment / Delivery

Plantasia provides five ways for you to place an order.


While you are here browsing this site you can easily place an order online using a credit or debit card. Simply view and add products to your virtual shopping basket and when you are done proceed to the virtual checkout where you can review your order, make changes and add/delete products, or just print the list out. When you are happy you will then be directed to the secure website where you can safely enter your credit or debit card details and complete your order.


If you are not near a computer or do not have access to the internet you can just call us and place your order over the telephone where a member of staff will be happy to take and discuss your order. Please refer to the Payment section below for details of how to pay for telephone orders. Call us on 08707 555225


You can email your order directly to us but please do NOT include your credit/debit card details because email is not secure for this sort of data. Email orders are best paid for by bank transfer/deposit (see Payment details). You can also email your order for collection and payment in person, we can have your order ready and waiting for when you arrive. Send your orders by email via our online form.


You can fax your order to us. Please include your full address and payment details if the order is to be delivered, and most importantly a contact telephone number or email address. Send your fax to 08707 555225


We are happy to accept the following forms of payment.

Credit and Debit Cards

We accept these credit and debit cards –
Visa / Visa Delta / Master Card / Maestro / Switch / Solo / JCB / Electron.
You can use your card for Online purchases, Telephone orders, Mail orders, Fax orders and in person when you visit our shop. When sending Mail and Fax orders you must include the registered cardholder address, contact telephone number, Name on the card and all card details including the 16-19 digit card number, Valid from date, Expiry date, issue number (switch only) 3-digit CVS number – this can be found on the signature strip and is the last 3 digits.

Online Bank Transfer

If you have access to online banking you can use the ‘Pay Bills and Invoices’ function to transfer money electronically directly to bank account. You will need to contact us first by email, telephone or fax to place your order where we will confirm the total price to be paid and give you an order reference number. For Plantasia Bank Account details click here.

Bank Deposit

You can go into any branch of Barclays Bank or Post Office and pay cash in to our account. You will need to take Plantasia Bank Account details with you and fill out a Pay-In slip that you get from the cashier. You will need to contact us first by email, telephone or fax to place your order where we will confirm you delivery details, the total price to be paid and give you an order reference number.

Cheques & Postal Orders

We only accept cheques for Mail orders. We no longer accept cheques over the counter. All cheques received will be banked and cleared in our account before we can send your goods. Postal Order payments are welcome and goods will be sent straight away.


We accept payment by cash over the counter or by bank deposit.

We can deliver to all of the UK and Europe however big or small the order is. If you order online the delivery charge will be calculated for you. If you live outside of the U.K we will need to quote you for delivery to obtain the best price possible, just submit your online order and we will contact you with the price.

For mail, fax and email orders it is advisable to contact us for a delivery price before sending your order. Below are the Maximum prices you will pay, we will endeavour to price each order individually to get the best possible price.

UK Mainland including Scotland & Isle of White. Upto 5kg Next Day £7.75 (Not weekends) 6 – 30kgs Next Day £12.50 (Not weekends) 31-100kgs Next Day £35.00 Saturday delivery (mornings) add £15.00 extra

Northan Ireland & Isle of Man. Same as above and add £15.00 extra

Channel Islands & rest of EU.

Please call for a quotation.

Opening Hours

Monday 09:30 – 18:00
Tuesday 09:30 – 18:00
Wednesday 09:30 – 18:00
Thursday 09:30 – 18:00
Friday 09:30 – 18:00
Saturday CLOSED

Monday 9:30AM–6PM
Tuesday 9:30AM–6PM
Wednesday 9:30AM–6PM
Thursday 10:30AM–7PM
Friday 9:30AM–6PM
Saturday 10AM–5PM